Terms & Conditions
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Effective Date: June 5th, 2025
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Welcome to the world of Nightmare Foundry, LLC. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site and placing an order, you agree to these Terms in full.
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1. Who Can Use This Website
To use our website and purchase from our shop, you must be at least 18 years old or have the permission and supervision of a legal guardian. By using this site, you confirm that all information you provide is accurate and that you are legally allowed to enter into binding contracts under applicable law.
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2. Key Commercial Terms
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Custom Orders: Once placed, custom orders are non-refundable after 24 hours.
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Production Times: Vary by product; timelines may extend during peak seasons.
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Shipping: Rates and estimated times are provided at checkout.
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Electrical Use: Most signs are rated for indoor use. Outdoor conversion options are available.
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Color Customization: LED colors and visual options are selectable where stated.
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Fog Machine Compatibility: Some signs are rigged for use with fog machines; fog machine not included.
Please refer to each product description for full specifications.
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3. Right to Modify Offering
Nightmare Foundry reserves the right to:
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Modify or discontinue any product or feature at any time without notice.
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Adjust pricing, availability, and customization offerings as necessary to reflect material costs, time, or seasonal changes.
We are committed to transparency and aim to communicate updates clearly and promptly.
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4. Warranties & Product Responsibility
Our products are handcrafted and tested before shipment. We warrant that our signs will function as described upon arrival when used under recommended conditions.
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If an item is damaged or non-functional, contact us within 7 days of delivery with video/photo documentation.
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We will attempt to repair, replace, or, if deemed irreparable, refund the item.
We are not responsible for misuse, improper installation, or alterations made after delivery.
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5. Product Disclaimer: Handmade Nature & Component Support
All Nightmare Foundry products are handcrafted, which means each item may feature unique visual differences, such as slight variation in paintwork, texture, or lighting dynamics. This individuality is part of the character of each piece and not considered a defect.
While most elements are manufactured in-house, certain components—such as LED strips, fog machine adapters, and power supplies—may be sourced from reputable third-party suppliers. These elements are included to enhance functionality but are not guaranteed by Nightmare Foundry beyond their standard use life.
That said, we stand behind our work. If a non-handmade component fails and your sign was purchased within two years, we will make every reasonable effort to:
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Diagnose the issue
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Repair or replace the component
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Shipping costs may apply.
This offer does not cover misuse, electrical modification, outdoor exposure beyond rated limits, or physical damage caused after delivery.
6. Ownership of Intellectual Property
All content, including:
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Product designs
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Photographs
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Videos
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Descriptions
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Logos and branding
…is the sole property of Nightmare Foundry and is protected by copyright, trademark, and intellectual property laws. Unauthorized reproduction or use of our content is prohibited.
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7. Right to Suspend or Cancel Member Accounts
While we currently do not require accounts for purchases, if account functionality is added in the future, we reserve the right to suspend or terminate any user account that violates these Terms, attempts fraud, or abuses our systems, products, or staff.
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8. Indemnification
By using this website, you agree to indemnify and hold harmless Nightmare Foundry and its owners from any claims, damages, liabilities, and expenses (including legal fees) that arise from your misuse of our website or violation of these Terms.
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9. Limitation of Liability
Nightmare Foundry shall not be held liable for:
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Indirect, incidental, or consequential damages
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Loss of data, revenue, or profits
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Injury or property damage from misuse of electrical products
This includes all product usage beyond the originally intended purpose or without proper precautions. Your statutory consumer rights remain intact.
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10. Right to Change Terms
We may update these Terms periodically. When we do, we’ll post a notice on our website. Continued use of the site after changes means you accept the updated Terms.
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11. Jurisdiction & Governing Law
These Terms are governed by the laws of the United States, specifically the state of [Insert State, e.g., Florida]. Any disputes arising from these Terms or your use of the website shall be resolved through informal negotiation first, followed by binding arbitration or small claims court, depending on the nature of the dispute.
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12. Contact Information
Questions? Concerns? Just want to talk haunted signage?
You can reach us at:
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Email: nightmarefoundryinfo@gmail.com
Mailing Address: 629 US 301 S #3 Tampa, FL 33585
Socials:
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We’re here to help—and haunt.